We are committed to protecting the privacy of our customers and their families.
The Little Years with Windress respects your privacy. This policy explains how our team collects, uses, protects, and discloses information gathered when you use our website, request a demo, or enroll in our programs. By engaging with our services, you consent to the data practices described in this policy.
Information We Collect
Our team only collects data necessary to provide personalized service and complete transactions:
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Personal Identification Information: Name, email address, phone number, and physical address (collected for demo scheduling, delivery, and installation).
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Transactional Data: Payment information (handled securely by third-party payment processors) and purchase history (for warranty and support purposes).
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Usage Data: Non-personal data about how you interact with our website (e.g., pages visited) to help our team improve the user experience.
How We Use Your Information
We use your information for the following purposes, always prioritizing your benefit:
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To schedule and confirm your FREE A+ Program Demo.
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To process orders, arrange local delivery, and perform on-site installation.
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To provide continuous customer support and manage local warranties.
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To send you updates about the A+ Program, course schedules, or special offers (you may opt out at any time).
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Data Protection and Security
At The Little Years with Windress, we treat your family’s personal information with the utmost care, prioritizing robust data protection and security measures. We are committed to upholding the standards set by the Kenya Data Protection Act, 2019, ensuring your information is handled with full transparency and compliance. We utilize industry-standard safeguards, including encryption and strict access controls, to protect your data from unauthorized access or disclosure. Be assured that your personal details provided for the purpose of accessing our educational insights and priority offers for Learning Time resources – are never sold or shared with third parties for marketing purposes. Your trust is our foundation, and we are dedicated to maintaining the confidentiality and integrity of your private data at all times.